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Over Twenty Years of Creating Communities
   Homeowner Survey


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Mashburn Faires Homes
 Personal Info (Optional)
 Your Name
 Address
 Telephone
 Email
 Neighborhood
 Model Home Excellent Good Fair Poor N/A
 Easy to Locate
 Hours of Operation
 Interior Appearance
 Exterior Appearance
 Community Sales Manager Excellent Good Fair Poor N/A
 Interested in my/our needs
 Courteous
 Reliable and On Time
 Thorough (attention to detail)
 Knowledgeable about Floor plans
 Knowledgeable about Products
 Knowledgeable about Options
 Knowledgeable about Procedures
 Knowledgeable about Documents
 Well Organized
 Prompt response to questions (within 24 hrs)
 Name of Sales Manager
 Community Construction Manager Excellent Good Fair Poor N/A
 Pre-construction meeting
 Pre-drywall meeting
 Final home orientation
 Well organized
 Thorough (attention to detail)
 Knowledgeable about procedures
 Reliable and on time
 Prompt response to questions (within 24 hrs)
 Name of Construction Manager
 Floor Plans and Options Excellent Good Fair Poor N/A
 Available plan to meet your needs
 Variety of options and upgrades
 Value for the Price of your Home
 Design Coordinator Excellent Good Fair Poor N/A
 Interested in my/our needs
 Courteous
 Reliable and on time
 Thorough (attention to detail)
 Knowledgeable about products
 Knowledgeable about options
 Knowledgeable about procedures
 Well organized
 Prompt response to questions (within 24 hrs)
 Convenience of selection process
 Adequate range of selections
 Name of Design Coordinator
 Title Company Excellent Good Fair Poor N/A
 Courteous
 Well organized
 Prompt response to questions (within 24 hrs)
 Homeowners Manual Excellent Good Fair Poor N/A
 Thorough
 Convenient Format
 Helpful information
 Overall Homebuilding Process Excellent Good Fair Poor N/A
 Overall rating
 Would refer us to future buyers
  Yes
  No

 Why did you choose Mashburn Faires Homes?

 Why did you choose your neighborhood?

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